Frequently Asked Questions

Where do you deliver?

We deliver right across the United Arab Emirates.

 

How long does delivery take?

Orders are dispatched within 1-2 business days and typically arrive within 2-5 business days.

 

How much does delivery cost?

Delivery is FREE on orders over AED 150. A small flat fee applies to smaller orders and is shown at checkout.

 

Can I pay with Cash on Delivery?

Yes! Cash on Delivery is available across the UAE, so you can pay when your order arrives.

 

Are your toys safe for children?

Absolutely. We hand-pick toys that are fun, well-made and kid-friendly.

 

What is your return policy?

You can return eligible items within 30 days of receiving them. Please see our Return & Refund Policy for full details.

 

How do I track my order?

You will receive tracking details by email or SMS as soon as your order ships.

 

How can I contact you?

Email us any time at toysafarishopify@gmail.com - our friendly team is always happy to help!